Policies and Procedures

To ensure your child’s safety, please be sure to pick him/her up promptly after class/lesson time. Levine faculty and staff do not supervise children waiting in Levine’s hallways before and/or after classes/lessons. Children are under supervision during their instruction time only. Neither instructors nor administrators are responsible for supervising children outside of teaching time.

In the event of any student absence, please notify your instructor in advance. Levine does not offer compensatory lessons or classes for absences and/or missed lessons that occur because students have conflicts, travel out of town, etc. or due to illness. This is in respect for our faculty members, who set aside a specific time for each student. This time is reserved. The teacher cannot give the time away to someone else or fill it again – thus s/he does not have the opportunity to make up the lost income. Though many students and families are consistent and reliable about attendance, some are not; this policy is a way to support our talented faculty.

Notice of withdrawal from instruction and all requests for refunds must be made to Student Services in writing. Verbal notice or requests from students, parents or faculty cannot be accepted. Registration fees and materials fees are not refundable. Refunds are made on the following basis:

For those classes designated as yearlong classes the withdrawal policy stated above applies to the entire year. No refund will be given for Spring semester withdrawal after the third scheduled class of the Fall semester. Families on the payment plan will still be responsible for the remaining balance on their account.

A $30 administrative fee will be charged for all withdrawal/change notices resulting in a refund.

Refunds will be issued within 15 to 20 business days after written notice of withdrawal is received. Note: No tuition credit will be granted for yearlong group classes after the third scheduled lesson of the Fall semester.

Levine reserves the right to suspend or discontinue instruction of any student who is delinquent in fulfilling his/her financial obligations at any time during a semester.

Levine reserves the right to dismiss any student due to frequent absences, disciplinary problems, overdue tuition payments and/or parental noncompliance with Levine policies.

If any class has insufficient enrollment (fewer than six students except where noted), Levine reserves the right to cancel the course or to offer the class with an adjusted tuition rate, length and/or number of class meetings. If a class is cancelled, refunds will be issued within 10 to 15 business days.

An invaluable part of any music student's studies is periodic evaluation of his or her progress. In addition to the feedback students receive regularly from their teachers, it is important that they get input and suggestions from other music professionals as well. For this purpose, Levine holds juries twice yearly, in December and May.

Levine reserves the right, and may give permission to appropriate staff or outside media, to photograph and record (video or audio) classes, programs, and participants at all our facilities and properties. Please be aware that these photos or recordings are for promotional purposes and may be used in future print or electronic publications and media communications. By participating in Levine programs, you consent to the video or audio recording or taking of photographs for these purposes

In the event of inclement weather, Levine makes decisions regarding closures independently of local school districts. Information regarding all Levine Campuses will be placed on the NW DC voice mail greeting at (202) 686-8000 and on the main page our website at www.levineschool.org. You may also contact your campuses for campus specific closing information.

Levine complies with all laws prohibiting discrimination in the conduct of its operations and programs. School admits students of any religion, race, color, national and ethnic origin to all rights, privileges, programs and activities generally accorded or made available to students at the school. It does not discriminate on the basis of religion, race, color, national and ethnic origin in the administration of its educational policies, scholarship programs or other school administered programs.